VAT Relief

VAT Relief Information

At Newbi Move, we aim to make our products as accessible and affordable as possible.

Many of our products qualify for VAT relief (0% VAT) if you have a disability or long-term medical condition, in line with UK HMRC guidelines.

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✅ Who Qualifies?

You may be eligible for VAT relief if:

• You have a long-term illness
• You have a disability
• The product is for your personal use

You do not need to be registered as disabled or receive benefits to qualify.

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💷 How It Works

All eligible products on our website are shown with VAT relief already applied.

To confirm eligibility, you will need to complete a VAT Relief Declaration Form after placing your order.

We will provide this form with your order, and it must be returned within 14 days.

You can return the form by:

• Email (a clear photo or scan)
• Post (details included with your order)

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⚠️ Important Information

• We are required by HMRC to keep your completed declaration for compliance
• If the form is not returned within 14 days, we may need to charge VAT retrospectively
• VAT relief applies to personal use only (not business purchases)

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ℹ️ Need Help?

If you're unsure whether you qualify, feel free to contact us and we’ll be happy to guide you.

For full details, you can also visit the official HMRC guidance on VAT relief.